This is The SnowMen’s privacy policy. This document explains The SnowMen’s policies for the collection, use and disclosure of personal information.

The SnowMen provide residential and commercial snow and ice removal services to home and business owners in the Durham region.

THE INFORMATION WE COLLECT

The SnowMen collects information about individuals such as its customers, prospective customers, collected by our web site, and information arising from the provision of our services.

The types of personal information we collect include name, contact information, identification information, credit information, and other information relating to the supply of our services. We may record calls to and from our customer service representatives for purposes of accuracy, performance reviews and training.

HOW WE USE THIS INFORMATION

This information is used for the supply of our services by ourselves including customer service, accounting, billing, and collections.

The SnowMen may use aggregate or anonymous information not linked to identified individuals for various other uses for itself and third parties.

WHO WE SHARE THIS INFORMATION WITH

The SnowMen does not share personal information with any third parties except as disclosed in this policy. The SnowMen may provide personal information to The SnowMen’s employees, consultants, subcontractors and professional advisers (which shall be bound by privacy obligations) to assist The SnowMen uses disclosed herein.

SECURITY

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

ACCESSING INFORMATION

Individuals may review their personal information contained in The SnowMen files by contacting the The SnowMen privacy officer. If an individual believes that any of their personal information is inaccurate, The SnowMen will make appropriate corrections.

GENERAL

The SnowMen may amend this policy from time to time. If such amendments affect how The SnowMen uses or discloses personal information already held by The SnowMen in a material way, The SnowMen will obtain consent. Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time. The SnowMen may disclose personal information to another entity purchasing the assets of The SnowMen, provided that entity abides by this or a similar privacy policy.

CONTACT US

For more information on The SnowMen and privacy please contact our Privacy Officer at: 905-448-1003